Cancellation policy
Purchase Options Cancellation Policy
Last updated: July 17, 2026
This Purchase Options Cancellation Policy applies to subscription purchases made through RYSTOR and DrinkRystor.com.
Subscription Purchases
When you select a subscription purchase option, you authorize RYSTOR to automatically charge your selected payment method and ship your chosen product according to the delivery frequency displayed at checkout.
Your subscription will continue until you cancel it. The price, subscription discount, billing frequency, and estimated delivery schedule will be displayed before you complete your purchase.
Changing or Canceling a Subscription
You may cancel your subscription at any time without a cancellation fee.
To manage or cancel your subscription:
-
Sign in to your customer account at DrinkRystor.com.
-
Open your subscription-management page.
-
Select the subscription you want to modify.
-
Choose to cancel, pause, skip, or make another available change.
You may also contact us through the Contact Us page on DrinkRystor.com for assistance.
Cancellation requests must be completed at least 24 hours before your next scheduled billing date. This gives us time to stop the order before it is processed.
Canceling your subscription prevents future subscription charges. It does not automatically cancel or refund an order that has already been billed, processed, packed, or shipped.
Orders That Have Already Been Processed
Once a recurring order has been processed, we may be unable to cancel or modify it.
If your order has already been processed or shipped, it will be handled according to our Refund Policy and Return Policy. Shipping charges, when applicable, are not refundable unless the order was incorrect, damaged, or defective.
Subscription Discounts
Subscription discounts apply only while the subscription remains active and are subject to the terms displayed when the subscription is created.
If you cancel your subscription, the subscription discount will no longer apply to future purchases. Previous subscription savings will not be charged back.
RYSTOR may modify subscription pricing or discounts. When required, we will provide notice before a pricing change applies to a future recurring order.
Skipping, Pausing, or Changing Deliveries
When supported through your customer account, you may be able to:
-
Skip an upcoming delivery
-
Pause and later resume your subscription
-
Change your delivery frequency
-
Update your shipping address
-
Update your payment method
-
Change the quantity or product selection
Changes must be submitted before the upcoming order is processed. Changes made after processing may apply only to the following subscription order.
Failed Payments
If your payment method is declined or cannot be processed, we or our subscription provider may attempt to process the payment again.
Your shipment may be delayed or your subscription may be paused or canceled if payment cannot be completed. You are responsible for keeping your billing and payment information current.
Refunds
Canceling a subscription does not provide a refund for orders that have already been fulfilled or shipped.
Refund requests involving damaged, defective, incorrect, or otherwise eligible products are governed by our Refund Policy. Please contact us promptly after delivery if there is an issue with your order.
Contact Us
For assistance with a subscription, cancellation, or recurring order, please contact RYSTOR through the Contact Us page at DrinkRystor.com.
RYSTOR is operated by Pure Mana LLC.