Shipping Policy

Last updated: July 17, 2026

Thank you for shopping with RYSTOR. This Shipping Policy explains how orders placed through DrinkRystor.com are processed, shipped, and delivered.

Order Processing

Orders are generally processed within 1–3 business days, excluding weekends and holidays.

Orders placed after normal business hours, on weekends, or on holidays will begin processing on the next business day.

During product launches, promotions, holidays, or periods of high order volume, processing may take longer. We will make reasonable efforts to notify you if there is a significant delay.

Shipping Rates

Available shipping methods and shipping charges will be displayed at checkout before you complete your purchase.

Any free-shipping promotion or minimum-order requirement will be shown on DrinkRystor.com or during checkout. Free-shipping offers may be modified or discontinued at any time and generally apply only to eligible orders shipped within the United States.

Discounts, taxes, and gift cards may affect whether an order meets a free-shipping minimum.

Estimated Delivery Times

Estimated delivery times are displayed at checkout and begin after your order has been processed and transferred to the shipping carrier.

Delivery estimates are not guaranteed. Delivery may be delayed because of weather, carrier disruptions, holidays, incorrect address information, or other circumstances outside RYSTOR’s control.

Order Tracking

When your order ships, you will receive a shipping-confirmation email containing tracking information when tracking is available.

Tracking information may take up to 24–48 hours to update after the carrier receives the package.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order. Contact us as soon as possible if you notice an error. We cannot guarantee that an address can be changed after an order has entered processing or has shipped.

RYSTOR is not responsible for delays, failed deliveries, or lost packages caused by an incomplete or incorrect address provided by the customer.

If a package is returned to us because of an incorrect address, failed delivery attempt, or refusal of delivery, additional shipping charges may apply before the order can be reshipped.

Lost, Stolen, or Missing Packages

RYSTOR is not responsible for packages that are marked as delivered by the shipping carrier but are later reported as missing or stolen.

If tracking shows that your package was delivered but you cannot locate it, please:

• Confirm that the shipping address on your order is correct.

• Check around the delivery location.

• Ask other members of your household or nearby neighbors.

• Contact the shipping carrier for additional delivery information.

Please contact us if the carrier confirms that the package was lost in transit. We will review the situation and assist with the carrier claim when appropriate.

Replacement or refund eligibility will be determined based on the circumstances of the shipment and the information provided by the carrier.

Damaged or Incorrect Orders

Please inspect your order after delivery.

If your package arrives damaged or you receive an incorrect product, contact us promptly through the Contact Us page on DrinkRystor.com.

Please include:

• Your order number

• A description of the issue

• Photographs of the product

• Photographs of the packaging and shipping label, when applicable

We will review the issue and determine whether a replacement, refund, or another resolution is appropriate.

Shipping Restrictions

We currently ship only to destinations available during checkout.

We do not ship to addresses or regions that are not supported by our website or shipping carriers. Certain products, shipping services, or promotions may not be available in every location.

International Shipping

If international shipping is available at checkout, customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

International delivery times may vary, and customs processing can cause delays. RYSTOR is not responsible for delays caused by customs authorities.

Subscription Orders

Subscription orders are shipped according to the delivery frequency selected by the customer.

Customers must make address, product, frequency, or cancellation changes before the next subscription order is processed. Once a subscription order has been processed or shipped, it may be handled as a completed order under our Purchase Options Cancellation Policy and Refund Policy.

Delivery Delays

RYSTOR is not responsible for shipping delays caused by events outside our reasonable control, including:

• Severe weather

• Natural disasters

• Carrier disruptions

• Labor interruptions

• Holiday volume

• Customs delays

• Government restrictions

• Incorrect customer information

A delayed shipment does not automatically qualify for a refund.

Contact Us

For questions about an order or shipment, please contact RYSTOR through the Contact Us page at DrinkRystor.com.

Please include your order number so we can assist you more efficiently.

RYSTOR is operated by Pure Mana LLC.